This project was a redesign of the dated and confusing ledger. The ledger was difficult for customers to decipher and the right information was not easily discovered.
The ledger was redesigned and then tested with users. Improvements were made to the total balance, next expiring points, and the usage of points. The new ledger was also made responsive along with the other improvements.
The documentation covers the current design and its challenges along with the recommended redesign based on the user testing that was conducted.