kohler project innovations
Presented at: Salesforce Connections ‘19 Retail Keynote.
Role: Designer and Demo Engineer
Software used: Axure
Marketer
Davidson Brown
creating engagement
Davidson creates an Kohler ad that targets a specific segment for their designer services.
Customer
Carol Smith
the dream bathroom
Carol sees the ad that Davidson created and decides to create her dream bathroom.
Service Rep
Tim Zhu
Social customer service
Tim follows up on Carol’s post about her new bathroom and offers a discount towards her next Kohler purchase.
